Experienced communications and certified health-care professional with proven track record of success in behavioral health programs. Start-up member of Florida's Managing Entity oversight of state-funded mental health and substance abuse services. Background in inpatient and outpatient counseling at California and Florida treatment centers.
More than 20 years' experience in newspaper and magazine reporting and editing, 10 years at the Los Angeles Times. Freelance writing and editing projects at LA Weekly,Television Week and University of Southern California Annenberg Press.
Leveraged communication skills with the guiding principles of customer engagement developed at Room & Board, Inc.. a national retailer of home furnishings consistently rated as one of the best places to work in America.
Specialties: Continuous Quality Improvement/SAMH oversight, incident reporting analysis and monitoring, primary care enhancement, practice assessments, provider relations, patient engagement, MAC provider enrollment, accountable care business model. The 12-core functions of drug and alcohol counseling, including screening, intake, education and process groups, crisis intervention, care coordination and referrals. Knowledgeable and skilled in counseling theories, disease model concept, motivational interviewing, discharge planning.
Media relations, marketing campaigns, blogging, editing. Reporting, copy editing, graphics design and newsfeature assignment/copywriting.